Structures and Organization
Who does what at the university? Get to know the key points of contact and learn who can support you with different questions throughout your studies.
The most important contact points of the FH OÖ
The University of Applied Sciences Upper Austria consists of four faculties at the locations Hagenberg, Linz, Steyr and Wels. Each location has a focus and offers corresponding degree programmes:
- Hagenberg: Informatics, Communication and Media
- Linz: Medical Engineering & Applied Social Sciences
- Steyr: Business & Management
- Wels: Engineering
The management of the University of Applied Sciences Upper Austria is located in Wels and is headed by MMag. Isolde Perndl and FH-Prof. DI Dr. Michael Rabl MBA.
Each faculty is headed by a dean, the individual degree programmes or departments by department or degree programme heads or coordinators.
At all locations there is an administration, a dean’s assistant and in each degree programme there are programme assistants who take care of the organisation and welfare of the students.
What Is a Dean?
The term “dean” comes from the Latin word decanus and translates roughly as “leader of a group of ten” (or leader of a community). A dean is the senior academic leader of a faculty, college, or school within a university or higher education institution.
A dean serves as a central point of coordination within the institution, overseeing teaching, research, and personnel resources. They work closely with the rector (or university president), faculty councils, and other governing bodies. Deans also represent their faculty both internally and externally.
At the University of Applied Sciences Upper Austria (FH OÖ), there is not just one dean for the entire institution. Instead, each campus or faculty has its own representative leadership.
What Are the Responsibilities of a Dean?
- Teaching and Academic Programs: The dean is responsible for ensuring the quality of academic programs, overseeing examination and admission procedures, and supporting students in successfully completing their studies.
- Research and Resources: They promote research projects, manage budgets and infrastructure, and establish collaborations with other universities and external partners.
- Personnel and Organization: The dean handles personnel matters, organizes faculty operations, and coordinates important committees and decision-making processes.
- Strategy and Representation: They represent the faculty externally and help shape its strategic direction, for example in areas such as internationalization and diversity.
- Quality Assurance: Through evaluations and accreditation processes, the dean ensures the continuous improvement and quality of teaching and academic programs.
The current dean is appointed by the faculty council, which consists of various members of the faculty staff.
As a student, you generally have little direct contact with the dean. However, their decisions and work have a noticeable impact on everyday academic life.
Fun Fact: The title dean is not limited to universities. It also exists in religious contexts. Although both roles are leadership positions, their responsibilities and areas of focus differ significantly.
What does the Head of Studies do?
Head of Studies or Program directors ("Studiengangsleiter*innen") are responsible for designing and managing degree programs. They are usually professors who, in addition to teaching, take on important organizational responsibilities. Program directors are not necessarily the people who originally created or introduced a degree program.
They oversee the planning, development, and implementation of teaching and learning programs. Their responsibilities also include monitoring student well-being within the program, ensuring that learning content is effectively delivered, and addressing any issues that may arise between students and lecturers.
What Program Directors Are Not
Program directors should not be the first point of contact for every problem students encounter. Many students—especially those who have recently left secondary school—mistakenly view program directors as equivalent to homeroom or class teachers. However, unlike school teachers who are responsible for a single class, program directors are responsible for all cohorts within their degree program at the same time. As a result, they are not responsible for resolving every problem, disagreement, or concern among students.
That said, students should not hesitate to contact their program director regarding significant issues, whether personal matters or concerns related to the degree program itself.
If you have a problem and would prefer to approach another body first, you can contact the GDM-K.
What do Program Assistants Do?
For many students, the program assistant ("Studiengangsassistent*in") is the first person they interact with at the university. They inform applicants about interview schedules and admission decisions.
Program assistants play a key organizational and administrative role within the university. They act as the primary link between program directors, lecturers, and students. Their responsibilities include helping to create timetables, managing registrations, processing timetable changes, answering questions about academic procedures, and much more.
For students, program assistants are often the first point of contact for questions or requests. This is why maintaining a positive relationship between assistants and students is so important.
What Are Year Representatives?
Year representatives ("Jahrgangssprecher*innen") are usually the first point of contact for students within their degree program. They are students who act as intermediaries between lecturers and fellow students. Each degree program and each cohort generally has its own representative. The selection process varies. In many cases, an informal agreement among students is enough.
Who Should I Contact and When?
Contact Your Year Representative If:
- You have conflicts with other students.
- You are experiencing problems with lecturers.
- You have other issues related to your degree program.
Year representatives can help you, organize discussions with students or lecturers, and communicate with the program director on your behalf if necessary.
Contact the Program Assistant If:
- You have organizational or administrative questions.
- You need information about procedures, schedules, registrations, or university processes.
They will either help directly or point you to the appropriate person.
Contact the Head of Studies If:
- Problems can no longer be resolved solely among students.
- You are facing significant academic or personal challenges.
- You are considering leaving the degree program.
In such situations, it is often helpful if the year representative helps facilitate communication. Of course, you may contact the program director directly whenever necessary. However, involving them should not be your first reaction to every issue.
Generally, students do not contact the dean directly. The dean is usually not a regular point of contact for student concerns.
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