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Need some help?

15 FH staff members are trained Mental Health First Aid responders. They act as a contact point for all members of the FH Upper Austria in matters of mental health. They are available and can be contacted at any time via email, phone, MS Teams chat, or in person.

Use the number +43-(0)1-504 8000 or the email address helpline@psycholgiehilft.at from Monday to Thursday between 09:00 and 13:00 in order to reach psychologists who give free and anonymous counselling.

The Gender and Diversity Management Conference (GDM-K) informs about support opportunities in case they are needed. You can reach the team itself at diversity@fh-ooe.at.

Support offers

Need Some Help brochure

overview over different support opportunities concerning questions and troubles in the areas of study organisation, students with disabilites, fairness, financial worries, in personal crisis as well as when experiencing violence and/or hopelessness.

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The Care-Line of the FH OÖ is an offer for all our employees and students who are looking for support when it comes to caring obligations. You can contact the Care-Line for your own personal issues as well as for those of your family. It is free of charge and can be contacted on a daily basis (Sundays and holidays included) from 8 a.m. to 8 p.m. at the phone number +43-800-828204 if you are looking for support in the following areas:

  • general questions about caring obligations
  • bureaucratic obstacles
  • applications for support
  • caring assistance
  • case management
  • helpline for questions about different forms of care
  • information and guidance
  • crisis intervention
  • house call and appointments

In the event of a personal crisis, the Emergency Aid Call “Krisenhilfe” is available at +43-738-2177 or at krisenhilfeooe.at.

The telephone counselling service can be reached at 142 free of charge.

Dual Career Service

Following an initiative by the task force Gender & Diversity of Universities Austria, the universities have formed in 2013 a network to jointly offer dual career services in Vienna, Lower Austria and Upper Austria. At the present the network is involving universities and various educational and research institutions.

  • Are you a professor, postdoc or highly qualified staff member at a university or any other educational or research institution?
  • Are you considering a job in Austria?
  • Are you looking for a suitable job for your partner in Vienna, Lower Austria or Upper Austria?
  • Do you need information about living and working in Austria?

Then you have come to the right place!


Emergency Phone Numbers

Ambulance: 144

Police: 133

Fire Brigade: 122

Euro-Emergency Number: 112 (valid in Austria, Europe and many other countries of the world)

Crisis Help Number: (+43) - (0)738/2177 or krisenhilfeooe.at

Telephone Counselling: 142

Immediate Psychiatric Hepline (24/7): (+43) - (0)1/313 30

Amike-Telephone (intercultural psychological emergency aid for refugees and migrants, Mo - Fr 10-13, 17-17:30): 01/343 0101

Psychological Student Counselling Center

Help and support during challenging times - via telephone, email or in person

The Gender and Diversity Management Conference (GDM-K) informs about support opportunities in case they are needed. You can reach the team itself at diversity@fh-ooe.at.

to the Psychological Student Counselling Center

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